Terms and Conditions

Terms & Conditions

We hope that you enjoy your stay at Lower Berrow Farm and thank you for booking your stay with us.

Price of the cottage includes bed linen, towels, central heating, logs, electric, Wi-fi and use of shared hot-tub. Please note no smoking in the cottage, but smoking is allowed in the grounds.

Payment of 30% is required as deposit at time of booking and balance to be paid 8 weeks before holiday start date. Full payment is required at the time of booking if the booking is made less than eight weeks from your holiday start date. Payment details BACS, Bank transfer, credit cards, Paypal or cheque. Please note credit card and Paypal costs will be payable by the guest. Bookings will be held for 7 days for guests using the cheque option.

Pets – Dogs are allowed in the cottage, only well behaved dogs can be left unattended and left in the kitchen, please do not allow dogs on the beds and they must be under supervision at all times when outside . A dog walking service is available at a small extra charge. Please enquire if you wish to bring any other pets.

Children and babies are welcome.

Cancellation and insurance- if you have to cancel your booking your deposit is non-refundable if the cottage cannot be re-let. If we do succeed in re-letting the cottage, you are no longer liable for the balance, or we will refund it to you if you have already paid it. The deposit is also refundable but only if the cottage is re-let, because of this we recommend that you use travel cancellation insurance.

Arrival from 3pm on day of arrival and departure by 10am on the day of departure, unless otherwise agreed.

All breakages must be replaced or paid for, if you fail to report damage or breakages an invoice for repair may be sent to you. We do not accept any liability of loss or injury of guests, vehicles or possessions unless proven to be caused by negligence by ourselves.

A cleaning cost of £25 may be charged to you if the standard of cleanliness of the cottage is not as high on your departure as on your arrival.

We hold the right to enter the cottage for emergency reasons without your knowledge, but you will be informed if we need to enter the cottage for maintenance reasons.